WHOLESALE TERMS & CONDITIONS
MINIMUM ADVERTISED PRICING (MAP) POLICY
B Swish is not responsible for any errors made by the customer when providing shipping addresses. Any costs associated with reshipping or restocking are the responsibility of the customer.
All orders shipped outside the United States will include customs declarations for local customs at destination. All customs and duties at destination are the responsibility of the Importer (customer) not the Exporter (B Swish). International taxes and duties must be paid by the Importer (customer) upon receipt; the Exporter (B Swish) does not calculate or collect these fees. Should items be held in customs at destination it is the responsibility of the Importer (customer) to retrieve their order, not the Exporter (B Swish). B Swish is available upon written request to provide all export documentation within a reasonable time frame. B Swish is not available to modify or manipulate invoices to suit Importer (customer) at any time.
All orders shipped on Shippers (B Swish) accounts with courier or postal tracking receipts showing that goods have been delivered are no longer the responsibility of the Shipper (B Swish). All orders shipped by the Shipper (B Swish) are sent without the requirement of direct or indirect signature by Receiver (customer). Receiver (customer) understands that orders are sent uninsured and understands the risks associated with uninsured shipping. Receiver will indemnify and hold Shipper harmless from liability.
For orders shipped on Receiver (customer) courier or freight accounts or Receiver (customer) third party nominated courier or freight accounts, Shipper (B Swish) is no longer responsible for Receiver (customer) order after packages or cargo are received by nominated courier or freight carrier. Shipper (B Swish) is not responsible for Receiver (customer) errors in instructions, Receiver (customer) will indemnify and hold Shipper (B Swish) harmless from all financial responsibilities for Receiver (customer) nominated courier or freight charges and any customs duties at destination.
Customers shall verify the contents of shipment upon receipt and notify B Swish immediately of any discrepancy. No claims will be allowed unless made within five (5) days of receipt of merchandise.
All sales are final. No returns or exchanges are accepted.
B Swish will only consider warranty claims for B Swish products that have been purchased within a twelve (12) month period from the date of claim. B Swish will not consider items that are below a three (3) percent defect rate of purchased items for warranty claim. B Swish will not process warranty claims from products that have been purchased from a reseller or from any unauthorized source.
B Swish may or may not ask that all, or a partial amount of, the warranty claim B Swish products be returned to B Swish. If it is deemed necessary to have any items returned for inspection, it is claimant’s responsibility to have them returned to B Swish, or its designee, at claimant’s own cost.
Warranty claims are only processed with a subsequently submitted order, and it is at B Swish’s discretion to provide one of the following remedies; discount on future invoice, or replacement of goods. B Swish will not provide monetary refunds for warranty claims or provide free shipping for replacements.
B Swish will only provide a maximum warranty discount allowance on a future invoice of twenty-five (25) percent of total future invoice value. Warranty discounts are not applicable alongside any other form of discount.
Notwithstanding the foregoing, all warranty claims will be subject to our discretion.
Once a customer has signed a Sales Order issued by B Swish, customer has forty-eight (48) hours to cancel or modify order. If cancelled after 48 hours, the customer remains financially responsible for the complete order amount. If modified after 48 hours, customer remains responsible for financial implications of these changes and/or complete order amount.
Any balance exceeding 30 days past due will be assessed a finance charge of 1.5% per month (annual percentage rate of 18%) on past due balance. All costs of collection and attorney fees will be added in the event an attorney and/or collection agency is required in collection of outstanding balances.
To view available Minimum Advertised Pricing (MAP) Policy click here.